Support
Before contacting support:
Check your Help menu from within ScheduleWriter: the entire user
guide is available from the Help command and you may find the answer you are looking for
there!
To receive support, you must have already purchased a ScheduleWriter License
Number. We regret that we cannot offer pre-sales
support or support during trial use.
We offer Free phone support to users who
have purchased the most recent version. For support on previous versions, there is
a $29.95 per incident fee, charged to your credit card. To speak to a support
technician, call 1-410-358-8676, Monday through Friday, 9:30 AM
to 5 PM, eastern standard time.
To contact us via e-mail:
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We offer Free email support to all users who
have purchased the most recent version.
To verify you as a customer who has purchased, you must include your:
● Name ●
15 digit License Number |
Send the email that includes the above information to:
Without the 15 digit license number, we cannot provide you with
email technical support.
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